Frequently Asked Questions
Find quick answers to common ordering questions.
How do I place an order?
Choose your items in the shop and follow the checkout steps. Available options and next steps are shown before you submit your order.
How much notice do you need?
Current availability and any required lead time are shown while you order. Your order confirmation will include the timing details you selected. Larger orders will require more advanced notice.
Where and when is pickup?
Available pickup choices appear during checkout. The confirmed location, date, and time will be included with your order details.
Do you offer delivery or shipping?
Any available delivery or shipping choices are shown during checkout for eligible items and locations.
How can I pay?
Available payment methods are shown before you complete checkout and are summarized in your order confirmation.
Can I change or cancel an order?
Use the contact details in your order confirmation to ask about a change or cancellation. What is possible may depend on the order status and timing.
Where can I find ingredient and allergen information?
Check the product details for available ingredient and allergen information. Contact us before ordering if you need clarification about a specific item.